Working with our public sector partners towards informed compliance

P-PACT Consultancy

P-PACT has the resources and experience to offer expert consultancy services and project management in relation to access to information legislation and information governance.

We are able to design and support essential projects in the fields of

  • Strategic Design
  • Organisational Policy and Process
  • Business Imperatives
  • Dynamic Co-ordination
  • Compliance Assessment and Recommendation
  • Training Needs and Solutions
  • Risk Management
  • Establishment of Protocols between Partners in the Public and Private Sectors.

Our objective is always to take a holistic approach and use tools which enable clients to take work forward themselves confident in the knowledge that we have added value to the way in which their organisation manages change. Our methods are discursive and inclusive and we always establish an early understanding with clients of timeframes, common objectives and overall budgets. Once a consultancy exercise has been completed we remain on hand to offer advice and support.

P-PACT are happy to supply testimonials and references relating to successfully completed consultancy projects.

Participation in Internal Review

The P-PACT team all have experience of operating a senior levels in support of the access to information regimes. Where an applicant has asked for review, P-PACT is happy to assume the role of 'independent honest broker' to supervise and participate in the review process. Our objective is to ensure that the decision made on this occasion truly reflects the position of the public sector body, and that the response to the applicant can be supported in the event of any subsequent complaint to the Information Commissioner.

Complaint Management

If you have received notification from the Information Commissioner that a complaint has been made against your organisation, P-PACT can help you recover the situation. We will manage all liaison with the ICO on your behalf and take positive steps to not only to resolve the request but to avoid the situation recurring. In many cases we have been able to help organisations deal with the complaint in such a way that they have been able to avoid formal enforcement measures being taken against them.

Holiday Cover

The Freedom of Information Act and the Environmental Information Regulations are unforgiving in the strictness of the application of limited timeframes for compliance. Where practitioners work in isolation this frequently causes difficulty in that there is little or no experience available to deal with complex requests for information which may arise during periods of leave or sickness. P-PACT is able to provide an interim service which will ensure that the requirements of compliance are met even at such times.

Christine Gifford, as Managing Director of P-PACT, is always personally involved in any consultancy the team undertake. Contact her at chris.gifford@publicpartners.org to discuss how we might be able to help, or telephone her on 01373 831425.

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